Gold Bets Terms & Conditions — Fully Available in Bengali

Gold bets (bundles.goldbets.biz) is an internationally licensed online gaming platform. These Terms and Conditions ("Terms") form a binding agreement between gold bets and you (the "User").

These terms and conditions may be updated from time to time. Any changes will be published on the website and will take effect from the date of publication. Continued use of the platform constitutes acceptance of the updated terms.

• This platform is strictly for users aged 18 and above.
• It is your responsibility to ensure that online gaming is legal in your area.
• gold bets reserves the right to modify or discontinue its services at any time.
• The Bangla version of these Terms & Conditions is the primary governing document.

To open an account with gold bets, you must meet the following requirements. Without a valid account, you will not be able to play any games or carry out transactions.

Registration Eligibility

• You must be 18 years of age or older.
• Accurate and complete information must be provided at the time of registration.
• Each person may register only one account.
• Multiple accounts from the same IP address or device are strictly prohibited.
• A national ID card or passport may be required to verify your account.

KYC Verification

Gold bets complies with international Anti-Money Laundering (AML) policies. KYC verification may be required before withdrawals or after a certain deposit threshold is reached. Failure to submit the required documents may result in a temporary account suspension.

Gold bets supports Bangladesh's most popular payment methods — Mobile Pay, Nagad, Rocket, and cryptocurrency. The following rules apply to all transactions.

Deposit Terms & Conditions

• The minimum deposit amount is ৳500.
• Deposits must be made using only your own payment method.
• Payments made in a third party's name are not accepted.
• Deposits are generally credited to your account instantly.

Withdrawal Terms

• The minimum withdrawal amount is ৳1,000.
• Withdrawal processing typically takes 1–24 business hours.
• Withdrawals may be on hold until KYC verification is completed.
• Withdrawals are not permitted until bonus wagering requirements have been met.
• Withdrawals must be made to the same payment method used for the deposit — to the same mobile number.

Gold bets regularly offers bonuses and promotional offers. Each bonus has its own terms and conditions, which should be read carefully before claiming.

Welcome Bonus

• The welcome bonus is available to each new user once only.
• Bonus funds may only be withdrawn once the specified wagering requirements have been fulfilled.
• Wagering requirements are generally 10–30x the bonus amount.
• If wagering requirements are not met within 30 days of receiving a bonus, the bonus will be forfeited.

General Bonus Terms

• Having multiple bonuses active at the same time is generally not permitted.
• gold bets reserves the right to modify or cancel any promotion.
• If bonus abuse is detected, the account may be permanently closed.
• For referral bonuses, the referred person must complete their first deposit.

All games on gold bets are regularly tested and certified by independent third-party auditors. Our RNG (Random Number Generator) system ensures that every game outcome is completely random and fair.

• Each game's RTP (Return to Player) rate is listed in the game information.
• Game results may be voided due to technical errors.
• In Live Casino games, the dealer's decision is final.
• The use of any software or bots during gameplay is strictly prohibited.
• If a Sports Betting match is suspended due to technical reasons, bets will be settled in accordance with the applicable rules.
• Game rules are available within each game.

Gold bets is committed to maintaining a safe and fair environment. The following activities are strictly prohibited and will result in immediate account closure.

• Creating or operating multiple accounts.
• Money laundering or processing of illegal funds.
• Using bots, scripts, or automated software in games.
• Exploiting the bonus system in bad faith (Bonus Abuse).
• Accessing another user's account or attempting to hack it.
• Using a payment method in a third party's name or without their authorization.
• Impersonating gold bets staff.
• Attempting to compromise the platform's security systems.

Gold bets believes gaming should be a form of entertainment — never a cause of addiction or financial hardship. We place responsible gaming at the very top of our priorities.

• Deposit Limit: Set your own daily, weekly, or monthly deposit cap.
• Loss Limit: Gaming is automatically stopped once losses exceed a set amount.
• Session Limits: Set your own time limits for gaming sessions.
• Self-Exclusion: Take a break from the platform for anywhere from 6 months to permanently.
• Cooling-Off Period: Take a break for anywhere between 1 day and 6 weeks.

Gold bets reserves the right to temporarily suspend or permanently close an account under the following circumstances.

• Immediate closure for any breach of Terms.
• Temporarily suspended pending KYC verification.
• Due to suspected suspicious activity or fraud.
• If there is evidence that the user is under 18 years of age.

Users may also request account closure at any time. In such cases, any valid balance will be returned, but bonus funds will be forfeited.

The security of your personal information is a top priority at gold bets. We adhere to international data protection standards.

• All data is secured with SSL 256-bit encryption.
• Your information will never be sold to third parties.
• Payment information is stored on a separate, secured server.
• Information may be disclosed to authorities when required by law.

For more information, visit our Privacy Policy View page.

If you have a dispute or complaint with gold bets, please reach out to our support team first to work toward a resolution. We aim to respond within 72 hours.

• Send a detailed description of the issue along with any supporting evidence to the support team.
• If a resolution cannot be reached internally, a complaint may be submitted to the licensing authority.
• These Terms are governed by international gaming law.
• Mediation will be the preferred method for resolving legal disputes.